Interview with Joanne McNabb – Identity Theft

Chief, California Officer of  Privacy Protection, Joanne McNabb interviewed by Michelle Finneran Dennedy

[vsw id="23629516" source="vimeo" width="575" height="450" autoplay="no"]

Transcript of Video:

Michelle Dennedy:  So Joanne, you mentioned that one of the big issues has been historically continues to be identity theft.

Joanne McNabb:  Yes, indeed. Taking someone’s personal information‑very broadly defined‑and using it for an unlawful purpose such as applying for or acquiring credit in the victim’s name.

Michelle Dennedy:  And it is a “such as” clause?

Joanne:  It is a “such as.”

Michelle Dennedy:  So it doesn’t have to be a financial harm necessarily to be an identity theft.

Joanne:  Exactly, but some of the more common forms, however, are financial. And according to the latest study the most common, and it has been for a long time, is somebody using your existing credit or debit card.

Michelle Dennedy:  Is that using it on an ongoing basis or is it that they go to Best Buy and get one TV and run away?

Joanne:  Could be. Could be.

Michelle Dennedy:  Either one. OK.

Joanne:  The average cost per victim has gone up, and this is the kind of thing that can be hard to survey. You can’t rely on law enforcement data either because a crime of identify theft may involve many other crimes, and it may or may not get booked as identity theft. Identity theft that’s happening and the data breaches that are happening are more sophisticated, more organized perhaps, in having a bigger impact on the people affected.